Delivery Information
We deliver anywhere in Gauteng,South Africa. Delivery charges are calculated on the distance from 60km away from the store and will be added to your total order value. A minimum delivery charge of +/-R200 is applied. You will be contacted within 15 minutes of your online Order/purchase to confirm a delivery day and time. While Ramtv Beds carries a wide range of beds and strives to arrange delivery within 60km minutes, certain products may need to be custom made especially for you and can take up to 3 days to be delivered.
Late Deliveries
You may cancel your order if you have not received delivery within:
- 2 working days if the goods are in stock; and
- 4 days if the goods are out of stock
Note:
- You may not return goods if after having been supplied the goods you have partially or entirely disassembled, physically altered, permanently installed, affixed, attached, joined or added to, blended or combined, or embedded within other products or property.
- If you want to return goods then you must contact Ramtv Beds by:
- Email at: orders@ramtv.co.za; or
- Call centre at :079 757 8248
- If you are entitled to a refund the money will be paid back into the account you used to make the purchase and will take 10 days to reflect in your account.
Ramtv Beds values our clients and respects consumer rights and as such ensures that all our policies are compliant with the Customer Protection and will go out of our way to ensure your satisfaction in our goods.
Ramtv Beds Deliveries
- We deliver for free for online Orders/Purchases within 60km radius of your nearest store.
- More than 60km ,we charge +/- R200.00
- We offer same day deliveries
- Make sure you receive your invoice and delivery note once you have received your product.
Ramtv Beds Payments
- We do Cash On Delivery (COD)
- Customer can also do EFT Payment FNB to FNB Bank.
- Customer should request Banking details before delivery.
Ramtv Beds warranty
20 years factory warranty (We take your bed back to the factory for repair and It takes 7 to 14 days for us to receive it).
1 Year Guarantee Allows you to replace if there is any factory fault Example Base noise, Stitch problem, Spring came out.
Transportation fee will be charged.
